Less Annoying CRM Review: Is the Tool Right for You in 2023 & Beyond? 

Are you trying to find the ideal CRM platform to match your needs for your company in 2023 and beyond?  

Look no further than our comprehensive review of Less Annoying CRM!  

This review includes features, usability, pricing, pros and cons, it’s alternatives and much more that helps you make an informed decision. 

Uncover the essential functionalities like contact management and task tracking, explore integration possibilities, and assess its user-friendliness.   

We’ll break down the pricing plans and scalability options, ensuring it aligns with your budget and growth plans. Plus, we’ll reveal the quality of their customer support.   

Take advantage of this opportunity to find out if Less Annoying CRM is the right tool to streamline your CRM processes and propel your business forward! 

What is Less Annoying CRM? 

Less Annoying CRM is a user-friendly customer relationship management (CRM) software designed to simplify and streamline the management of customer interactions and data.  

It offers essential CRM functionalities, such as contact management, task tracking, and pipeline management, while prioritizing ease of use and customization.  

With its intuitive interface and affordable pricing, Less Annoying CRM aims to provide businesses of all sizes with a hassle-free CRM solution to enhance customer relationships and drive growth. 

What is the tool built for? 

Less Annoying CRM aims to provide businesses with an intuitive and customizable platform for effectively managing customer relationships, improving sales processes, and driving growth. 

When did this tool start? 

Less Annoying CRM was founded in 2009 in San Francisco. 

How many users use this tool? 

The average Less Annoying CRM had more than 25K active users. 

Who owns the company? 

Less Annoying CRM is privately owned by two brothers, Tyler, and Bracken King began. 

Who are the C-level executives of this tool? 

The C-level executives of Less Annoying CRM are Tyler King (Co-founder and CEO), Bracken King (Co-founder and COO), and many more. 

Where is the headquarters of this company? 

Less Annoying CRM’s headquarters is in St. Louis, Missouri, United States. 

Less Annoying CRM Features 

• Contact management  
• Calendar and tasks  
• Leads and Pipeline  
• Easy customizations 
• Mobile access 

Top Less Annoying CRM features in detail 

Below are the best Less Annoying CRM features in detail:

Contact management 

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Contact Management is a fundamental feature of Less Annoying CRM that allows users to effectively store, organize, and manage all their contact information in one centralized location.  

It is a comprehensive database storing details such as names, phone numbers, email addresses, and other relevant information specific to the business or industry. 

With this feature, businesses can easily add new contacts, update existing information, and categorize contacts based on various criteria.  

Custom fields can be created to capture specific data points unique to the business, ensuring that all relevant information is recorded and easily accessible. 

The centralized contact database provides a holistic view of each contact’s information, allowing users to quickly retrieve and reference important details when communicating with customers or prospects.  

It helps streamline communication processes, reduce duplicate efforts, and ensure consistency in customer interactions. 

Additionally, it enables users to associate tasks, appointments, and notes with specific contacts, allowing for better organization and follow-up. Users can set reminders for important events or deadlines, ensuring they stay on top of their interactions with each contact. 

It also promotes efficient communication and relationship-building by providing a centralized repository of contact information.  

It helps businesses maintain a comprehensive overview of their contacts, facilitating personalized and targeted engagement.  

Businesses can strengthen customer relationships, track interactions, and improve overall customer satisfaction by efficiently managing contact data. 

Calendar and tasks 

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One of the key features of Less Annoying CRM is its built-in calendar and task management system. This feature allows users to schedule appointments efficiently, set reminders, and create to-do lists directly within the CRM platform. 

With the calendar functionality, businesses can easily schedule and manage appointments and meetings.  

Users can add events, set specific dates and times, and assign them to relevant team members. The calendar provides a clear overview of upcoming events, helping users stay organized and ensuring that important meetings are not missed. 

The task management aspect of Less Annoying CRM enables users to create and manage their to-do lists. Users can create tasks, assign due dates, set priorities, and add notes or descriptions.  

This feature helps businesses prioritize their activities and stay on top of their daily tasks and deadlines. 

Less Annoying CRM ensures a cohesive workflow by integrating the calendar and task management system with other CRM features. 

For example, users can associate tasks with specific contacts or leads, making it easy to track and manage follow-ups or action items related to specific customers.  

Additionally, users can link calendar events to contacts or leads, allowing them to view relevant appointments and meetings within the context of their customer interactions. 

The calendar and task functionality in Less Annoying CRM greatly assists businesses in staying organized and managing their time effectively.  

It helps users keep track of important meetings, deadlines, and follow-ups, ensuring that critical activities are completed on time.  

By seamlessly integrating these features with other CRM capabilities, Less Annoying CRM promotes a streamlined workflow, enabling users to maximize their productivity and efficiency in managing customer relationships. 

Leads and Pipeline 

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The Leads and Pipeline feature in Less Annoying CRM provides users a systematic approach to managing their sales process.   

It allows businesses to effectively track and monitor their leads as they progress through different sales pipeline stages.  

Users can easily add new leads to the CRM system with this feature. They can input relevant information about the lead, such as contact details, company name, and any specific notes or custom fields they deem necessary.   

Once leads are added, users can assign them to specific team members within the CRM platform. It ensures clear ownership and accountability for each lead, enabling team members to take responsibility for nurturing and progressing the leads through the sales process.  

The sales pipeline view in Less Annoying CRM allows users to visualize the different stages of their sales process.   

These stages can be customized to match the specific sales workflow of the business. For example, the stages could be “Prospecting,” “Qualification,” “Proposal,” and “Closed/Won.”  

As leads progress through the sales pipeline, users can easily update their status within the CRM system. It includes marking a lead as qualified, moving it to the next stage, or even closing the deal as won or lost.   

These updates provide a clear overview of the progress of each lead and allow businesses to focus their efforts on leads that are most likely to convert.  

Moreover, this feature also provides valuable visibility into sales opportunities. Businesses can identify potential bottlenecks and prioritize their resources and efforts by having a clear view of where each lead stands in the pipeline.   

It helps maximize efficiency and ensure that sales efforts are focused on leads with the highest chances of converting into customers. 

Easy customization 

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Easy customization is a standout feature of Less Annoying CRM that allows users to adapt the CRM system to their specific business needs.   

It allows users to create unique fields, categories, and tags that enable them to classify and organise their data. 

Creating custom fields is particularly valuable as it lets users capture and track unique information relevant to their business operations.   

For example, a company in the real estate industry may create custom fields to track property details, square footage, or amenities.   

By customizing the CRM system to include these fields, users can effectively manage and search for specific data points, streamlining their workflows and ensuring they have all the necessary information at their fingertips.  

In addition to custom fields, it also allows users to create custom categories and tags. It further enhances the organization and categorization of data within the CRM system.   

Users can easily assign contacts, leads, or tasks to specific categories or add relevant tags to filter and locate information later. This flexibility empowers businesses to structure their CRM data in a way that aligns with their unique processes and terminology.  

By offering such extensive customization options, Less Annoying CRM ensures that the CRM system can adapt to diverse industries and business models.   

This flexibility supports businesses in improving efficiency and productivity by aligning the CRM system with their existing workflows and processes.   

Whether capturing specific data points, segmenting contacts into custom categories, or applying tags for easy filtering, the customization feature empowers users to create a CRM system that best serves their needs.  

Moreover, as businesses evolve and grow, their requirements may change. The easy customization feature of Less Annoying CRM allows users to modify and update the CRM system accordingly.   

Businesses can add or remove custom fields, adjust categories, and modify tags as needed, ensuring the CRM system remains aligned with their evolving processes and requirements. 

Mobile access 

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Less Annoying CRM understands the importance of staying connected and productive while on the go. It allows users to access their CRM data from any location at any time with it’s dedicated mobile app for iOS and Android smartphones. 

The mobile app provides a seamless and user-friendly interface that lets users stay connected to their CRM system, ensuring they have important information readily available.  

With mobile access, users can manage their contacts efficiently. They can view and update contact details, add new connections, and access information such as phone numbers, email addresses, and notes.   

This functionality lets users stay updated with customer interactions, even when they are away from their desks.  

In addition to contact management, the mobile app allows users to manage tasks and stay organized. Users can create, edit, and complete tasks on the go, ensuring that important deadlines and follow-ups are never missed.   

The ability to manage tasks from the mobile app ensures that users can stay on top of their responsibilities, enhancing productivity and efficiency.  

The mobile app also provides access to the CRM calendar, that allows users to view and manage their appointments and events. 

Users can add new events, set reminders, and receive notifications, ensuring they stay on track with their schedules. This functionality is particularly beneficial for field sales representatives or anyone who frequently travels or works remotely.  

By offering mobile access, Less Annoying CRM empowers users to stay connected and productive outside of the office environment.   

Whether attending client meetings, traveling, or working from a different location, users can access their CRM data, manage contacts, tasks, and calendar events, and ensure that important information is always at their fingertips.   

Mobile access contributes to a more efficient and flexible workflow, allowing users to deliver better customer service and maintain strong customer relationships. 

Pros & cons of Less Annoying CRM 

Pros of Less Annoying CRM 

1. User-friendly interface 

Less Annoying CRM stands out for its intuitive and user-friendly interface. The platform is simple and easy to use so that users can navigate quickly. 

The clean and uncluttered layout ensures that even users with limited technical expertise can effectively utilize the CRM system without extensive training or assistance. 

2. Customizability 

One of the notable advantages of Less Annoying CRM is its high level of customizability. Users can tailor the CRM system to suit their specific needs and workflows.  

Customization options include creating custom fields, defining unique data categories, and configuring personalized views and reports.  

This flexibility allows businesses to adapt the CRM system to their unique processes and ensures the tool aligns seamlessly with their operations. 

3. Affordable pricing 

Less Annoying CRM offers a cost-effective pricing structure, particularly suitable for small and medium-sized businesses.  

Unlike many other CRM tools in the market, Less Annoying CRM follows a transparent pricing model with a flat monthly fee per user, without any additional hidden costs or complex tiers.  

This simplicity in pricing makes it easier for businesses to budget and scale their CRM operations without unexpected financial burdens. 

4. Excellent customer support 

Less Annoying CRM is known for its exceptional customer support. Their dedicated support team is highly responsive and provides prompt assistance through various channels, including email and phone. 

Users commend the company’s commitment to ensuring a smooth user experience and resolving issues efficiently. The availability of reliable customer support contributes to a positive user experience and minimizes disruptions to business operations. 

Cons of Less Annoying CRM 

1. Limited advanced features 

While Less Annoying CRM excels in simplicity, it may need to include some of the more advanced features and functionalities offered by other CRM systems.   

Users looking for extensive automation capabilities, complex workflow management, or deep integration options with third-party applications may find the tool somewhat limited in meeting their specific requirements. 

2. Limited marketing automation 

Less Annoying CRM primarily focuses on sales and contact management, with limited marketing automation capabilities.  

While it allows for essential email marketing, users seeking comprehensive marketing automation features such as lead nurturing, campaign management, or advanced segmentation may need to integrate with specialized marketing tools or consider alternative CRM solutions. 

3. Mobile app limitations 

While functional, the mobile app for Less Annoying CRM has some limitations compared to the web version.   

Certain features and functionalities may be restricted or not as robust on mobile devices, which can be a drawback for users relying heavily on CRM accessibility while on the go. 

4. Scalability challenges 

While Less Annoying CRM suits small and medium-sized businesses, some users may need more scalability as their operations grow.   

The tool may lack the advanced enterprise-grade capabilities and scalability options required by larger organizations with more complex CRM needs. 

Less Annoying CRM pricing & plans 

Less Annoying CRM offers a simple and transparent pricing structure. There is a single pricing plan for all users, with no hidden fees or additional costs.  

There is a set monthly price of $15 for each user who use the CRM system. All users pay the same price regardless of how many features or functionalities they use.  

Here are some key points to note about Less Annoying CRM’s pricing: 

• No long-term contracts 

Users are not required to commit to long-term contracts or make a significant upfront payment. The pricing is on a month-to-month basis, providing flexibility for businesses. 

• No setup or implementation fees 

There are no additional charges for setup or implementation. Users can start using Less Annoying CRM immediately after signing up without incurring any extra costs. 

• All features included 

The pricing plan provides access to all the features and functionalities of Less Annoying CRM. Users can take advantage of contact management, calendar integration, task management, lead tracking, customization options, mobile access, and more without additional charges. 

• Free trial available 

Less Annoying CRM offers a 30-day free trial for new users. It allows businesses to test the CRM system and evaluate its suitability before committing to a paid plan. 

• Unlimited customer support 

Regardless of the pricing plan, all users receive unlimited customer support. It includes email and phone support to assist with any questions or issues related to using Less Annoying CRM. 

It’s worth noting that the pricing information provided h 

Customer reviews of Less Annoying CRM 

1. G2: 4.9/5 

2. Capterra: 4.8/5 

3. Software Advice: 4.78/5 

Positive review of Less Annoying CRM 

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Negative review of Less Annoying CRM 

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Top 4 things people like about this tool 

Flexible and easy to set up 

Users appreciate that Less Annoying CRM is flexible and straightforward to set up. Its user-friendly interface allows users to quickly navigate and configure the CRM system according to their requirements.   

Thus, it ensures a smooth onboarding process and minimizes the time and effort required to use the tool effectively. 

Calendar integration 

Less Annoying CRM offers calendar integration, which users highly value. The integration allows users to sync their CRM data with their preferred calendar applications, such as Google Calendar or Outlook.   

This feature enables users to seamlessly manage their schedules, appointments, and tasks within the CRM system, promoting better organization and productivity. 

Better tracking facility 

Users appreciate Less Annoying CRM’s tracking capabilities. The tool allows users to track their contacts, tasks, and deals throughout the customer lifecycle.  

This feature provides valuable insights into customer interactions, enabling businesses to nurture leads, manage follow-ups, and improve sales processes. 

Fully customizable CRM without clutter 

Less Annoying CRM’s high level of customizability is another aspect that users appreciate. The tool allows users to customize various aspects of the CRM system, including creating custom fields, defining data categories, and configuring personalized views and reports.   

This flexibility ensures businesses can tailor the CRM system to their unique processes and preferences without clutter. 

Top 4 things people dislike about this tool 

No in-app meeting invite functionality  

One common complaint among users is the need for in-app meeting invite functionality. Less Annoying CRM must provide a built-in feature to schedule and send meeting invitations within the CRM system directly.   

Users often have to rely on external tools or email clients to manage meeting invites, which can be inconvenient and disrupt workflow efficiency. 

No sales funnel 

Some users find the need for a sales funnel feature in Less Annoying CRM limiting. A sales funnel visually represents the sales process, tracking leads from initial contact to conversion. 

While the CRM tool offers pipeline management, it does not provide a dedicated sales funnel view, which may hinder users who prefer a more visual representation of their sales pipeline. 

Limited reporting 

Users have expressed dissatisfaction with the limited reporting capabilities of Less Annoying CRM. While the tool offers basic reporting features, some users find the options and customization capabilities need improvement compared to more robust CRM solutions.  

Users seeking advanced reporting functionalities or detailed data analysis may find the reporting features in Less Annoying CRM insufficient for their needs. 

Lack of integration 

Another drawback highlighted by users is the limited integration options available with Less Annoying CRM.  

While the tool offers some integrations, users have expressed the need for broader integration possibilities with other business applications, such as marketing automation tools or accounting software.  

The lack of extensive integrations can pose challenges for users who require a seamless data flow a between different systems in their business operations. 

Is Less Annoying CRM right for a small business? 

Small-scale businesses can significantly benefit from Less Annoying CRM for several key reasons. 

The CRM system has a user-friendly interface, which means that employees easily use it effectively. 

It reduces the need for extensive training or hiring specialized CRM administrators, saving time and resources for small businesses.

Additionally, the affordable pricing structure of Less Annoying CRM makes it a cost-effective choice for small-scale businesses with limited budgets.   

The flat monthly fee per user and transparent pricing model allows for predictable expenses and scalability as the business grows.

Furthermore, the customizability of Less Annoying CRM enables small businesses to tailor the CRM system to their specific needs, workflows, and industry requirements.   

This flexibility ensures that the CRM tool aligns seamlessly with its unique operations and allows for efficient management of customer relationships and sales processes. 

Is Less Annoying CRM right for a mid-scale business? 

For several compelling reasons, medium-scale businesses can find Less Annoying CRM an ideal choice for their CRM needs.   

Firstly, the simplicity of the CRM system makes it easy for employees across different departments to adopt and use it consistently.

It enhances collaboration and ensures that the CRM tool becomes integral to the company’s workflow.   

Moreover, the customizability of Less Annoying CRM allows medium-scale businesses to configure the CRM system to match their specific processes, data categories, and reporting requirements.   

This adaptability enables a more tailored approach to customer relationship management and sales tracking.   

Less Annoying CRM’s affordable pricing structure also provides medium-scale businesses with a cost-effective solution that accommodates their growing user base.   

Medium-scale businesses can also use Less Annoying CRM’s affordable pricing structure.   

With a transparent monthly fee per user, businesses can manage their CRM costs effectively as they grow without incurring sudden and significant expenses.  

Lastly, the excellent customer support offered by Less Annoying CRM ensures that medium-scale businesses receive timely assistance and guidance when needed, minimizing disruptions and maximizing the value derived from the CRM system. 

Is Less Annoying CRM right for an enterprise? 

While Less Annoying CRM primarily targets small and medium-scale businesses, larger organizations may also find value in certain scenarios.  

It offers core CRM functionalities without the complexity of advanced features that may not be necessary for their specific requirements. This simplicity can enhance user adoption and minimize the need for extensive training. 

Large-scale businesses may have specific departments or teams that require a dedicated CRM solution.  

Less Annoying CRM’s affordable pricing allows these departments to have their own CRM system, separate from the organization’s primary CRM solution, ensuring focused functionality and cost-effectiveness.  

Large-scale businesses that need a cost-effective CRM solution for certain divisions or projects with smaller user counts can leverage Less Annoying CRM’s affordable pricing structure.   

However, it’s important to note that Less Annoying CRM may offer different advanced features, scalability options, and integration capabilities than enterprise-grade CRM solutions typically preferred by large-scale businesses with complex requirements.   

Therefore, carefully evaluating specific use cases and aligning with the organization’s overall CRM strategy is essential before considering Less Annoying CRM as the primary CRM tool for large-scale businesses. 

The best alternatives of Less Annoying CRM 

Salesmate 

Salesmate is a feature-rich CRM platform that offers advanced sales automation and pipeline management capabilities.  

It provides a user-friendly interface, customizable workflows, and robust integrations with popular business tools, making it an ideal alternative to Less Annoying CRM for businesses seeking a more comprehensive sales-focused CRM solution. 

Nimble 

Nimble is a social CRM that combines contact management, social media integration, and sales automation features.  

It helps businesses build stronger customer relationships by consolidating customer data from various sources, providing valuable insights, and enabling personalized engagement.  

Monday CRM 

Monday CRM is a versatile CRM platform that offers a wide range of customizable features to manage contacts, deals, and tasks effectively.  

It provides visual workflows, automation, and project management capabilities, making it suitable for businesses that require both CRM and project management functionalities.  

Bitrix24 

Bitrix24 is a comprehensive CRM and collaboration platform that combines CRM features with project management, communication tools, and document management.  

It offers a wide range of functionalities, including lead management, sales automation, team collaboration, and customer support, making it suitable for businesses looking for an all-in-one solution. 

Pipedrive 

Pipedrive is a popular CRM software focused on sales pipeline management and deal tracking. It offers an intuitive user interface, customizable sales processes, and extensive reporting and analytics capabilities.  

Pipedrive’s emphasis on visual sales pipelines and sales-centric features makes it a strong alternative for businesses seeking a CRM solution with a strong sales focus and efficient deal management. 

Frequently asked questions 

1. Can I access Less Annoying CRM on mobile devices? 

Yes, Less Annoying CRM provides a mobile app that is available for both iOS and Android devices. The mobile app allows users to access and manage their CRM data on the go, providing flexibility and convenience.  

Users can view contacts, update information, schedule tasks, and track deals from their mobile devices, ensuring they stay connected and productive while away from their desks. 

2. Is my data secure with Less Annoying CRM? 

Yes, Less Annoying CRM takes data security seriously. They employ industry-standard security measures to protect user data, including data encryption and regular backups.  

The CRM system is hosted on secure servers, and they have robust security protocols in place to safeguard against unauthorized access or data breaches.  

Users can trust that their data is handled with utmost care and security while using Less Annoying CRM. 

3. Can I import my existing contacts and data into Less Annoying CRM? 

Yes, Less Annoying CRM provides a straightforward process to import existing contacts and data into the system. It supports importing contacts from various file formats such as CSV, Excel, and vCard. The import feature allows you to bring in your existing customer data, ensuring a smooth transition to the CRM system without losing valuable information. 

4. Does Less Annoying CRM integrates with other business tools? 

While Less Annoying CRM has limited native integrations, it offers several key integrations with popular business tools such as G Suite, Outlook, Mailchimp, QuickBooks, and more.  

These integrations allow for seamless data synchronization and streamline workflows between different systems. Less Annoying CRM also provides an open API, enabling businesses to develop custom integrations if needed. 

5. Can I try Less Annoying CRM before making a purchase? 

Yes, Less Annoying CRM offers new users a free 30-day trial period. This trial allows businesses to explore the features and functionalities of the CRM tool and determine if it meets their requirements.   

During the trial, users have access to all the features of Less Annoying CRM, allowing them to assess its suitability for their business.